Privacy Policy

Effective Date:

Thank you for choosing our store. Protecting your personal information is our top priority. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our services:

1.1 Personal Information

Contact Details: Name, email address, phone number, shipping address, and billing address provided during checkout or account registration.

Payment Information: Credit/debit card details, which are processed securely by third-party payment providers (e.g., Shopify Payments, PayPal). We do not store full payment card information on our servers.

1.2 Non-Personal Information

Technical Data: IP address, browser type, device information, operating system, and browsing activity (e.g., pages visited, time spent on the site) collected via cookies and similar tracking technologies.

Order History: Details of products you purchase, order dates, and transaction amounts.

2. How We Use Your Information

Your information is used to provide, improve, and protect our services, including:

Processing and fulfilling your orders (e.g., shipping products, sending order confirmations).

Communicating with you about your orders, shipping updates, or customer service inquiries.

Personalizing your shopping experience (e.g., recommending products based on your preferences).

Improving our website, services, and product offerings through analytics.

Detecting and preventing fraud or unauthorized activities.

Complying with legal obligations or responding to lawful requests from authorities.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with trusted partners who assist us in operating our business, under strict confidentiality agreements:

Logistics Providers: YunExpress and other shipping partners to deliver your orders.

Payment Processors: Third-party services (e.g., Shopify Payments) to process payments securely.

Service Providers: Companies assisting with website hosting, analytics, or customer support.

We may also disclose information if required by law, to protect our rights, or to ensure the safety of our customers and services.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. These include:

Encryption of data transmitted between your device and our website (SSL/TLS).

Secure storage of information on protected servers.

Restricted access to personal data by authorized staff only.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we continuously update our security practices to minimize risks.

5. Cookies and Tracking Technologies

Our website uses cookies (small text files stored on your device) to enhance your experience. Cookies help us remember your preferences, track site usage, and improve our services. You can manage cookie settings through your browser, but disabling cookies may affect certain features of the website.

6. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.

Correction: Ask us to update inaccurate information.

Deletion: Request the removal of your data, subject to legal obligations.

Opt-Out: Unsubscribe from marketing emails by clicking the "unsubscribe" link in our messages.

To exercise these rights, contact us at [Your Email Address]. We will respond within a reasonable timeframe.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After this period, data is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., social media platforms). This Privacy Policy does not apply to their practices. We recommend reviewing the privacy policies of these third parties before providing them with information.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a new effective date. We encourage you to review it regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

service.heypouch@outlook.com

01.Backstitch：A fundamental stitch for creating solid, continuous lines, often used for outlines and lettering.

02.Outline Stitch：Similar to stem stitch, used for smooth, rounded outlines of shapes and designs.

03.Split Stitch：Creates a textured line by "splitting" the previous stitch with the needle. Common in decorative outlines.

04.French Knot：A classic technique where thread is wrapped around the needle to form small, raised knots. Perfect for details like eyes or flower centers.

05.Lazy Daisy Stitch：A looped stitch that forms petal or daisy-like shapes. Ideal for floral patterns.

06.Chain Stitch：A series of looped stitches forming a chain-like pattern. Used for outlines and decorative lines.

07.Beaded Stitch：A general term for adding beads to embroidery for texture and shine.

08.Satin Stitch：Uses smooth, flat stitches to fill areas with a solid, glossy finish. Great for petals and leaves.

09.Long and Short Stitch：A shading technique blending stitches of varying lengths to create gradient effects.